Why outsource with Geekynd?
One in-house US support rep costs $50,000 to $65,000 a year fully loaded, and true 24/7 coverage needs a team. A 5-agent in-house operation can exceed $700,000 a year. Geekynd delivers structured, dedicated coverage from $749 a month.
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Customer support
Dedicated talent
Proof Pilot
Proof Pilot
$299
2 weeks
/ Flat
See it work before you commit. We set up, train on your brand, and run live support for two weeks while you watch real response times and CSAT. The pilot fee is credited toward your first full month when you continue.
Basic
Basic
$749
/ month
For founders and small teams testing dedicated support.
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Email support
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Live chat support
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8 hours/day coverage (your timezone)
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Up to 300 tickets/month
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Trained on your brand and SOPs
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Monthly reporting
GROWTH
Most Popular
Growth
/ month
$1,299
For growing brands that need consistent daily coverage across every channel
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Email + chat + phone support
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12 to 16 hours/day coverage
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Dedicated agent + trained backup
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CRM/helpdesk management
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First-response target in minutes
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Weekly reporting (response time, resolution, CSAT)
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Up to 800 to 1000 tickets/month
Scale
$3,999
Scale
For companies that need full, round-the-clock customer experience
/ month
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Full CX handling
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24/7 coverage
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Account manager
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Advanced reporting
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Priority SLA
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Quarterly business reviews
Monthly
Annual
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Structured onboarding and SOP documentation
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What’s included in every plan
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AI-assisted QA for consistent quality
Regular performance reporting and reviews
A single point of contact and clear accountability
NDA and DPA with every client
